Our shopping pages will guide you through the steps you need to take to place an order with us. There is no minimum order requirement. All payments must be in British Pounds Sterling. You can pay for products using most major debit cards or credit cards, from a PayPal account or by redeeming one of our gift vouchers. Payments can be made by BACS transfer by request. You are required to make payment for the whole amount of your order (including any delivery charges if applicable) at the time your order is placed. Online transactions are processed using the trusted secure payment gateway ‘Payment Sense’. Payment Sense is a leading internet payment processing company and transactions are 100% secure.
All online payments are subject to a fraud security check prior to any order being accepted. We reserve the right to refuse any order for any reason. If an order is refused any money paid will be refunded by the original method of payment.
If you have been given a promotional discount code, you will be able to enter this during the checkout process. These codes are non-transferable, and you must ensure you are eligible to use the code.
If you wish to cancel an order before delivery has been arranged, please inform us in writing as soon as possible from the same email address used to place the order.
Once you have placed an order on our website you will receive an automatic acknowledgement. If you do not receive this email, please let us know. Please check your spam folder first.
VAT Value Added Tax is included in your checkout total. The rate may change but is currently 20% for orders made from the UK.
